About Servus

Why Servus exists

Talking to customers should be the easy part. Instead, it's a mess. WhatsApp lives in one tool, email in another, SMS in a third, push somewhere else entirely. Every channel has its own format, its own quirks, its own way of breaking. Most of the messages people receive feel cold and automated — and most of the tools that send them feel hostile to the developers who have to wire them up.

We started Servus because we believed messaging could be all three things at once: unified, warm, and serious. Unified, so you write once and reach people wherever they are. Warm, so a message from a brand can still feel like it came from a person. Serious, because deliverability, privacy and reliability are not nice-to-haves — they are the whole job.

What we do

Servus is an AI-first omnichannel messaging platform. One clean API and one calm dashboard let you reach customers across every channel that matters, with the tooling a real team needs around it.

• Omnichannel sending — WhatsApp, SMS, Email and Push through a single integration.
• Campaigns — reach a segment with the right message at the right moment, and see what landed.
• Templates — reusable, brand-consistent content with variables, approvals and versions.
• Shared inbox — every reply, from every channel, in one calm place your whole team can work from.
• Bots that feel human — automate the repetitive parts of a conversation without sounding like a robot.

How we're different

Plenty of tools can send a message. Very few make the hard parts feel effortless. That's where we put our craft.

• One template, every channel — write your message once and Servus renders it natively for WhatsApp, SMS, Email and Push. No copy-paste, no drift between channels.
• AI-first authoring — draft, translate, shorten and adapt your messages with AI built into the workflow, not bolted on after.
• Deliverability you can trust — sender reputation, retries and channel health are handled for you, so the message actually arrives.
• EU data residency — your data is hosted in the EU and handled GDPR-first, by default and by design.

Who we serve

Servus is built for teams who care how their messages land. Product and growth teams use it to run campaigns and lifecycle messaging that feel personal. Developers use it because the API is honest, well-documented and quick to integrate. And regulated verticals — clinics and healthcare among them, across MENA and Europe — trust it because privacy and reliability are designed in, not promised later.

What we value

We're a small, focused team, and our values show up in the product more than in any manifesto.

• Warmth — technology should feel human, even at scale.
• Craft — the details are the product; we sweat them.
• Honesty — clear pricing, clear docs, no dark patterns.
• Privacy by default — the safe choice is the default choice.

Where we are

Servus is operated by Servus Messaging GmbH, based in Vienna, Austria — and built for the world. "Servus" is how people say both hello and goodbye here, which felt about right for a company devoted to conversations.

Want to see it for yourself? Start free, or just say hello at [email protected] — we'd love to hear what you're building.